Zx4r Privacy Policy — User Information Protection
Your privacy is our priority. This policy explains how zx4r collects, uses, stores and protects the personal information of users in Malaysia.
Last Updated: January 2026
1. Information We Collect
When you register or use the zx4r platform, we collect various categories of information to ensure our services run smoothly and securely. The main categories of information collected are as follows:
- Account Information: Your full name, email address, phone number, date of birth and profile details provided during registration.
- Local Payment Information: Transaction details in Malaysian Ringgit (MYR), including payment methods used and records of deposits and withdrawals. Full card numbers or banking details are not stored directly by zx4r.
- Device & Browser Information: IP address, browser type, operating system, device model and other technical information automatically transmitted when you access the platform.
- Usage Data: Records of activity on the platform, including matches visited, bets placed, session duration and usage patterns.
- Cookies: Data stored in your browser for session security, language preferences and platform usage analytics.
All information is collected for legitimate purposes and in accordance with applicable data protection laws in Malaysia.
2. How We Use Your Information
Information collected by zx4r is used solely for the following purposes:
- Process account registration, login and user identity verification.
- Securely processing deposits, withdrawals, and financial transactions in MYR.
- Providing platform services including Sports Betting, Live Casino, slots and promotions.
- Send account-related notifications covering transactions, promotions and platform updates.
- Detect and prevent fraudulent activity, account misuse or security breaches.
- Comply with applicable legal obligations and regulatory requirements.
- Improve platform functionality and user experience based on aggregated usage data.
Zx4r will not use your information for any purpose not stated in this policy without obtaining your consent first.
3. Cookies & Session Tracking
The zx4r platform uses cookies and similar session tracking technologies to ensure a smooth and secure user experience. The cookies we use fall into three main categories:
- Session Cookies: Required to keep you logged in while using the platform. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Save your language settings and display preferences so the platform loads the correct configuration on every visit.
- Analytics Cookies: Aggregate usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage or delete cookies through your browser settings at any time. However, disabling session cookies may affect login functionality and your account security.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All users' personal information is stored on servers protected with industry-standard SSL encryption. zx4r implements appropriate technical and organisational security controls to safeguard data against unauthorised access, loss, destruction or accidental disclosure.
Account and transaction information is retained for as long as your account remains active or as required to meet our legal obligations. Once an account is closed, data that is no longer needed will be deleted in accordance with our internal procedures.
Third-Party Sharing
Zx4r does not sell, rent or disclose users' personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Licensed payment processors required to carry out MYR transactions securely.
- Licensed technical service providers that assist in operating the platform, bound by strict confidentiality agreements.
- Government authorities or law enforcement bodies when required by applicable law.
5. User Rights & How to Contact Us
Your Personal Data Rights
As a zx4r platform user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right of Rectification: If your information is inaccurate or out of date, you have the right to request a correction. You may also update your profile details directly through your account settings.
- Right of Erasure: You may request the deletion of your account and personal information, subject to data retention obligations required by law.
- Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
Policy Amendments
Zx4r reserves the right to amend this privacy policy at any time. The latest version will be published on this page with the updated date displayed. Continued use of the platform following any amendments constitutes acceptance of the updated policy. We encourage users to check this page periodically.
Contact Support
If you have any questions, concerns or requests regarding this privacy policy or the processing of your personal data, please contact the zx4r support team via the live chat feature available on the platform. We are committed to responding to all privacy enquiries within a reasonable timeframe. For general questions, you may also refer to our FAQ us.
Still Have Questions?
The zx4r team is here to help you understand how we manage your privacy and data security. Create an account today and enjoy a safe, transparent platform experience.